Governance

Our Supply Chain

We work closely with a network of more than 40 independent winemakers across the globe, through both direct relationships and third-party agents.

Many of our winemakers are small, family-owned businesses. We are proud to partner with these businesses to support their growth and help them to make a positive contribution to their local economies. You can find out more about some of our fantastic winemakers here.

We are committed to ensuring all the products we sell are created through the operation of an ethical supply chain. We take a zero-tolerance approach to slavery and trafficking, and prior to working with our suppliers undertake due diligence to identify and mitigate any potential risks. We regularly review our supplier base and require all our partners to comply with all relevant local legislation regarding working hours, wages and working conditions.

Our Modern Slavery Statement provides further detail and can be read here.

Our Commitment to Responsible Drinking

As a retailer of alcohol, we understand the importance of promoting a culture of responsible drinking. We have created our very own campaign that focuses on the ethos that ‘Drinking is only fun when you don’t overdo it’.

Pivotal to this campaign is our responsible drinking resource page that includes practical information such as the number of units within various drinks, recommendations on where to seek help and, most importantly, how customers can remove themselves from our database should they no longer wish to receive alcohol-related correspondence. We ensure that the campaign slogan, and where possible the web address for the resource page, is included on all communications and literature.

We also have a duty of care to ensure that our employees are maintaining safe and healthy levels of drinking. We regularly communicate with each other about the excellent resources available from The Drinks Trust and being able to recognise unhealthy drinking habits among colleagues. This also forms part of the mental health training our managers complete.

We are constantly growing our low and no alcohol ranges, across wine, beers and spirits. Currently we have over 35 low or no alcohol products.

Further details on our commitments to responsible drinking can be found here.

Compliance

To operate in an open and ethically transparent manner we have a number of policies in place, including:

• Insider trading policy
• Anti-bribery and corruption policy
• Whistleblowing policy

We are also compliant with the QCA Governance Code.

All of these policies and codes can be found here.